This Privacy Policy explains how THE DRIED GARDEN collects, shares, and uses any information that relates to you when you use our Site, engage with us on social media, or otherwise interact with us (your “Personal Data”). This Privacy Policy also explains the rights you have concerning the Personal Data that we process and how you can exercise these rights. THE DRIED GARDEN manifests its commitment to privacy and data protection by embracing the following principles. THE DRIED GARDEN uses Personal Data lawfully, fairly, and in a transparent manner. THE DRIED GARDEN collects no more Personal Data than necessary, and only for a legitimate purpose. THE DRIED GARDEN retains no more data than necessary or for a longer period than needed. THE DRIED GARDEN protects Personal Data with appropriate security measures. 1. Personal Data. 2. Non-personal Data. Principles This policy applies only to information collected on www.thedriedgarden.com.au. We collect two types of information from visitors to our websites:
DATA WE COLLECT
“Personal Data” is information that identifies you personally and that you provide to us, such as your name, address, telephone number, email address, and sometimes your Internet Protocol (IP) address. We may collect this information when you create a profile on www.thedriedgarden.com.au, visit our website www.thedriedgarden.com.au, or complete a purchase. “Non-personal Data” can be technical in nature. It does not identify you personally. Examples of non-Personal Data may include (but are not limited to) cookies, web beacons, and demographic information. To improve your experience with our Site we may also collect information on how you navigate www.thedriedgarden.com.au, information about your connection, and the technical means you use to access our Site. This data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of www.thedriedgarden.com.au that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. Usage Data. We may use and store information about your location if you give us permission to do so. We use this data to improve and customize your shopping experience. You can enable or disable location services when you use our Service at any time by way of your device settings.
LOCATION DATA
We use cookies and similar tracking technologies to track the activity on www.thedriedgarden.com.au and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from www.thedriedgarden.com.au and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze www.thedriedgarden.com.au. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our www.thedriedgarden.com.au.
TRACKING & COOKIES DATA
THE DRIED GARDEN uses the collected data for various purposes: To provide and maintain our service, To notify you about changes in policies and order details, To provide customer support, To gather analysis or valuable information so that we can improve www.thedriedgarden.com.au and services, To monitor the propriety of www.thedriedgarden.com.au usage, To detect, prevent and address technical issues, To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those Data Use that you have already purchased or enquired about unless you have opted not to receive such information.
Data Collection Privacy laws generally include a requirement that personal data must not be collected unless it is relevant, and the data collected must not be excessive. But most forms that people are expected to fill in when they deal with organizations contain requests for personal data that is irrelevant.
Any such transfer of your Personal Data will be carried out in compliance
with applicable laws and without undermining your statutory rights.
Your information, including Personal Data, may be transferred to - and
maintained on - computers located outside of your state, province, country,
or other governmental jurisdiction where the data protection laws may differ
from those of your jurisdiction.
If you are located outside and choose to provide information to us, please
note that we transfer the data, including Personal Data, to and process it
there.
Your consent to this Privacy Policy followed by your submission of such
information represents your agreement to that transfer.
THE DRIED GARDEN will take all the steps reasonably necessary to ensure that
your data is treated securely and in accordance with this Privacy Policy and
no transfer of your Personal Data will take place to an organization or a
country unless there are adequate controls in place including the security of
your data and other personal information.
Data Storage, Transfer, and Retention.
We will hold on to your information for as long as you continue to be a
THE DRIED GARDEN customer and for as long as we are required to keep it to
ensure we meet our legal requirements across the globe.
Your Personal Data is available and accessible only by those who need the
data to accomplish the intended processing purpose. To the extent
necessary, your Personal Data may be shared with suppliers and
subcontractors (processors and sub-processors) carrying out certain tasks
on THE DRIED GARDEN"S behalf and with independent third parties, including,
but not limited to, using personal information you share with us or that we
indirectly collect to verify your identity and for fraud prevention purposes.
DATA ACCESS
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
DATA SECURITY
Under certain circumstances, THE DRIED GARDEN may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
DATA DISCLOSURE
THE DRIED GARDEN may disclose your Personal Data in the good faith belief that such action is necessary to:
LEGAL REQUIREMENTS
You have the right to request information about the Personal Data we hold on to you at any time. You can contact THE DRIED GARDEN and we will provide you with your Personal Data via e-mail.
Right to access
Whenever THE DRIED GARDEN processes your Personal Data, you have the right
to get a copy of your data transferred to you or to another party. This only
includes the Personal Data you have submitted to us.
Right to portability - You have the right to request rectification of your Personal Data if the
information is incorrect, including the right to have incomplete Personal Data
completed.
Right to rectification - Your Data Protection Rights to comply with a legal obligation to protect and defend the rights or property of THE DRIED GARDEN to prevent or investigate possible wrong-doing in connection with www.thedriedgarden.com.au.
To protect the personal safety of users of www.thedriedgarden.com.au or the public to protect against legal liability.
You have the right to erase any Personal Data processed by THE DRIED GARDEN at any time except for the following situations:
Right to erase,
You have the right to object to the processing of your Personal Data that is
based on THE DRIED GARDEN’s legitimate interest.
THE DRIED GARDEN will not
continue to process the Personal Data unless we can demonstrate legitimate
grounds for the process which overrides your interest and rights or due to
legal claims.
Your right to object to processing based on legitimate interest
you have an ongoing matter with Customer Service
you have an open order which has not yet been shipped or partially
shipped
you have an unsettled debt with THE DRIED GARDEN, regardless of the
payment method
if you are suspected or have misused our services within the last four
years, your debt has been sold to a third party within the last three years or one
year for deceased customers, your credit application has been rejected within the last three months
if you have made any purchase, we will keep your Personal Data in
connection to your transaction for book-keeping purposes.
This section applies only to THE DRIED GARDEN customers who are Australian residents and supplements the details provided in our Privacy Policy and
contains the information that the Australian Consumer Privacy - Privacy Act 1988 requires us to make available to customers. Any terms defined in the Privacy Act 1988 have the same meaning when used in this notice.
Privacy Act 1988 Privacy Information.
Updated December, 2021
This following document sets forth the Privacy Policy for the The Dried Garden website, http://www.thedriedgarden.com.au.
The Dried Garden is committed to providing you with the best possible customer service experience. The Dried Garden is bound by the Privacy Act 1988 which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future The Dried Garden customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password or provide sensitive information in the recovery of your lost password.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. The Dried Garden takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Changes to this Privacy Policy
The Dried Garden reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. The Dried Garden reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Contacting us
The Dried Garden welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.
E-mail: thedriedgarden@outlook.com
You have the right to request that THE DRIED GARDEN restricts the process of your Personal Data under the following circumstances:
Right to restriction - We may collect the following personal information about you when you use our Site: Collected Information if you object to processing THE DRIED GARDEN’s legitimate interest, THE DRIED GARDEN shall restrict all processing of such data pending the verification of the legitimate interest. if you have claimed that your Personal Data is incorrect, THE DRIED GARDEN must restrict all processing of such data pending the verification of the accuracy of the Personal Data. If the processing is unlawful you can oppose the erasure of Personal Data and instead request the restriction of the use of your Personal Data instead. If THE DRIED GARDEN no longer needs the Personal Data but it is required by you to defend legal claims, The Privacy Act 1988 defines a “business Personal Information Use identifiers such as a name, address, unique personal identifier, email, phone number, your device’s IP address, software, and identification numbers associated with your devices protected classifications, such as gender commercial information such as records of products or services purchased, obtained, or considered by you Internet or other electronic information regarding your browsing history, search history, the web page visited before you came to www.thedriedgarden.com.au, length of visit and number of page views, click-stream data, locale preferences, your mobile carrier, date and time stamps associated with transactions, and system configuration information your geolocation, to the extent you have configured your device to permit us to collect such information audio recordings of your voice if you call us, as permitted under applicable law professional or employment-related information if required and provided inferences about your preferences, characteristics, behavior, and attitudes, purpose” as the use of personal information for the business’s operational purposes, or other notified purposes provided the use of personal information is reasonably necessary and proportionate to achieve the operational purpose for which the personal information was collected or another operational purpose that is compatible with the context in which the personal information was collected. We may disclose your personal information to an organization for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient organization to keep that personal information confidential and not use it for any purpose except performing the contract with us. We disclose your personal information for a business purpose to the categories of third parties listed above in the section titled “Data Access”. Sharing Personal Information If you are a Australian resident, you have rights in relation to your personal information; however, your rights are subject to certain exceptions. For instance, we cannot disclose specific pieces of personal information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the personal information, your account with us, or the security of our network systems.
RIGHT AGAINST DISCRIMINATION
You have the right not to be discriminated against for exercising any of the
rights described in this section. We will not discriminate against you for
Your Rights. Exercising your right to know, delete, or opt-out of sales.
RIGHTS TO KNOW
You have the right to request in writing: a list of the categories of personal information, such as name, address, email address, that a business has disclosed to third parties during the immediately preceding calendar year for the third parties' direct marketing purposes, the names and addresses of all such third parties.
RiIGHT TO DELETE
You have the right to request us to delete any personal information we have
collected from you or maintain about you, subject to certain exceptions.
To assert your right to know or your right to delete your personal information,
please contact according to the ‘Exercise Your Rights’ section below.
You have the right to request a copy of the specific personal information we
collected about you during the twelve (12) months before your request.
In addition, you have the right to request: the categories of personal information we have collected about you the categories of sources from which personal information is collected the business or commercial purpose for the information collection the categories of third parties with whom we have shared personal information the specific pieces of personal information we hold about an individual.
To confirm your identity, we may ask you to verify personal information we
already have on file for you. If we cannot confirm your identity from the
information we have on file, we may request additional information from you,
which we will only use to verify your identity, and for security or fraud
prevention purposes.
RIGHT TO OPT OUT OF SELLING
You have the right to opt-out of having your personal information sold. We do not sell your personal information.
In addition, Australian Privacy Act - Privacy Act 1988 permits customers of THE DRIED GARDEN who are AUSTRALIAN residents to request certain information regarding our disclosure of personal
information to third parties for their direct marketing purposes.
Please allow 30 days for a response. To make such a request, contact us according to the ‘Exercise Your Rights’ section below. We take data protection very seriously and therefore we have dedicated Customer Service personnel to handle your requests in relation to your rights stated above.
https://humanrights.gov.au/our-work/rights-and-freedoms/freedom-information-opinion-and-expression
You can always contact Human Rights Australia on 9284 9600.
